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Server & Network Solutions

Depend on Numa Networks to Manage Your Servers & Networks

serverNetworks have a lot of moving parts – servers, storage, firewalls, routers, switches, load balancers, and more. Numa Networks will provision, secure and inventory your network equipment and systems, make sure all drivers and software are up to date, manage your licenses, integrate them with your existing equipment, and much more. And no matter what kind of network architecture you have – from the simplest LAN to the broadest hybrid – we are there to keep it running at all times.

Making sure every component of every one of your networks is operating perfectly is a full-time job.

Server & Network Management IT Support Services

Network & Server Support

  • Emergency & after hours
  • Multiple levels of support plans
  • Onsite, offsite & remote
  • Preventative maintenance

Tiered SLAs

  • Mission critical
  • Support response time
  • Uptime

Server & Network Monitoring

  • Antivirus definitions alerts
  • Network bottleneck prevention
  • Upgrade alerts

Server & Network Maintenance

  • Asset management & inventory
  • Dedicated account manager
  • Full reporting
  • Online trouble ticket management
  • Warranty management

Server & Network Security

  • 24x7x365 security monitoring
  • Antivirus monitoring & updates
  • Authorization & authentication management

Benefits of Our Server & Network Management IT Support Services

Slash Technology Costs

Managed server and network services from Numa Networks lower or eliminate the capital costs of purchasing and provisioning server hardware, software and network resources. We’ll also lower your ongoing operating costs of hiring IT experts to ensure everything’s running at peak performance.

Emergency & Response Time

Numa Networks guarantees our response time to be within the time frame outlined in your plan. Once we learn of an issue, we determine if the issue can be resolved remotely or if an onsite visit is necessary. Either way, we respond in compliance with our promise to keep you up and running around the clock.

Pick the Best Service

Numa Networks offers tiered service levels to make sure you’re engaging us to deliver exactly the level of services you need. Each level of service has its own tiered SLA.

Be Certain of Peak Performance

Numa Networks constantly monitors every functional network component: routers, firewalls, switches, IP-based phone systems, and more. We’re just as vigilant with critical desktop events and mission-critical applications, antivirus and software patch alerts.

Support You Can Count On

Server and network support are available by phone or live remote control. Numa Networks’ support engineers remotely diagnose and resolve network issues more than 90% of the time. Onsite support, at any hour, is there whenever it’s needed.

You’re Always Safe & Secure

Numa Networks monitors and removes spyware, adware and viruses, before they cause damage. We audit patches, ports, passwords and firewalls. We manage all your assets, track your warranties and service contracts, and provide security updates and software installations.

 

Increase revenue growth and boost business success with IT support.