FAQ
What industries do you serve?
We provide services to nonprofit organizations, healthcare providers, construction firms, and manufacturing companies.
Do you offer custom solutions based on business size or need?
At NUMA, we understand that a one-size-fits-all solution doesn’t work for every customer. We offer IT Solutions tailored to each business’s size, industry, and unique needs to ensure the right level of support and scalability. Whether, full-managed, co-managed, Network as a Service (NaaS), or Cybersecurity as a Service, NUMA has you covered.
How do you ensure the security of my network?
NUMA Networks secures your network through layered protection, including 24/7 monitoring and SOC services, Managed Detection and Response, smart email filtering, proactive patch management, and periodic pen-testing.
Do you provide 24/7 monitoring and support?
Yes, NUMA Networks provides 24/7 monitoring and support to ensure your systems stay secure, available a response around the clock.
Do you provide 24/7 monitoring and support?
Yes, NUMA Networks provides 24/7 monitoring and support to ensure your systems stay secure, available a response around the clock
What steps do you take to prevent downtime or disruptions?
We prevent downtime by proactively monitoring your systems, performing regular maintenance, testing and applying patches, and implementing redundancy and failover solutions to ensure business continuity, and high availability.
Is your network infrastructure compliant with industry regulations (e.g., HIPAA, GDPR)?
Yes, our network infrastructure and practices are designed to meet industry regulations such as HIPAA, GDPR, and others, ensuring compliance, data protection, and security for your business..
Do you provide support during the transition from my current provider?
Yes, we provide full support during the transition from your current provider, including planning, coordination, and hands-on assistance to ensure a smooth and disruption-free onboarding process.
Do you offer month-to-month plans or require long-term contracts?
Yes, we offer month-to-month plans; however, longer term plans provide better value, stability, and alignment for strategic IT growth plans and partnership.
Are there any setup fees or hidden costs?
NUMA prides itself on having a predictable price model without hidden costs.
