No matter which desktop, laptop or workstation you use or which operating systems you’re running, Numa Networks will monitor, maintain and manage them all. We’ll provision, secure and inventory your machines and systems, ensure all drivers and software are up to date, manage your licenses, integrate them with your existing equipment, and much more.
Trust Numa Networks to Manage Your PCs
Windows IT Support Services
- Emergency & after hours
- Multiple levels of support plans available
- Onsite, offsite & remote
- Mission critical
- Support response time
- Antivirus definitions alerts
- Upgrade alerts
- Asset management & inventory
- Dedicated account manager
- Full reporting
- Online trouble ticket management
- Warranty management
- Antivirus monitoring & updates
- Authorization & authentication
- Backup & disaster recovery
- Patch management
- Vulnerability audits
Benefits of Our PC IT Services
Empower Your Users
Numa Networks works proactively, nonstop and closely with your staff to make certain they understand how to use their machines and applications. If there’s a failure, we spring into action to get your team up and running as quickly as possible.
Response Time Guaranteed
Numa Networks guarantees our response time to be within the time frame outlined in your plan. Once we learn of an issue, we determine if the issue can be resolved remotely or if an onsite visit is necessary. Either way, we respond in compliance with our promise to keep you up and running 24x7x365.
Pick the Best Service
Numa Networks offers tiered service levels to ensure that you’re engaging us to deliver exactly the level of services you need. Each level of service has its own tiered SLAs, so you custom-fit every part of the relationship with us.
Be Certain of Peak Performance
Numa Networks constantly monitors every functional network component: routers, firewalls, switches, IP-based phone systems, and more. We’re just as vigilant with critical desktop events and mission-critical applications, antivirus and software patch alerts.
Support You Can Count On
Server and network support are available by phone or live remote control. Numa Networks’ support engineers remotely diagnose and resolve network issues more than 90% of the time. Onsite support, at any hour, is there whenever it’s needed.
You’re Always Safe & Secure
Numa Networks monitors and removes spyware, adware and viruses, before they cause damage. We audit patches, ports, passwords and firewalls. We manage all your assets, track your warranties and service contracts, and provide security updates and software installations.